Through the years of your career you’re going to have all kinds of interviews. One-on-one in person interviews are the most common, but there will also be group interviews, Skype interviews, phone interviews, quick ones in a café, the list goes on and on.
Today we’re going to talk about phone interviews and what you can do to excel.
Treat it like a regular interview
Because the interview is on the phone, you may be inclined to treat it as less serious or more preliminary than a regular interview. If you have any intention of moving on to that next interview you’d better take this first one on the phone seriously. Which brings us to our next point.
No matter whether the interview is on the phone, in person, on Skype or via satellite from the moon to Earth, your first priority is to prepare for it. Research the industry and the specific company. Check out their website. See what they post on Facebook, Twitter, Instagram. Which brings us to our next point.
Make a list of questions
All that homework may trigger questions on your part. Write them down. Have questions ready about the company, the job you’re applying for, the sort of future they envision for you. They will ask you if you have questions. Have some ready.
Use common sense
Don’t think it would be okay to have this interview on the go, in a coffee shop or during a commute or somewhere noisy. Find a quiet room and get yourself comfortable in there. Also make sure your phone is charged! The last thing you want is to suddenly notice you’re about to run out of power in the middle of the interview. Also if you expect the interview to take fifteen minutes leave yourself half an hour. If you expect it to run half an hour then leave yourself at least 45 minutes. Give yourself plenty of extra time.
Act like you are there in person
If this was an in-person interview you would have a smile on your face and you’d be sitting up all tall and attentive so do those things during the phone interview. You would be amazed how much body language and facial expression come across over the phone.
Make sure you take notes of the sorts of questions you were asked during the interview. These are the sorts of things that will come up in the next interview. Use them to help you prepare.
Finish the interview off by thanking the interviewer for their time and letting them know you look forward to meeting them in person.